Privacy Policy

Privacy Policy

Last updated: January 2026



1. General Information

• Protecting your personal data is important to us. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the Swiss Federal Act on Data Protection (nFADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

• Data Controller:

Chantal Eklund

Eklund Health

Zürich, Switzerland

Email: chantal@eklundhealth.ch



2. Personal Data We Collect

• We may collect the following personal data:

• Name, email address, phone number

• Information provided via contact forms or applications

• Health-related information voluntarily shared for coaching purposes

• Booking and payment information

• Website usage data (cookies, IP address, browser type)

• Health-related data is only collected with your explicit consent and solely for the purpose of providing coaching and nutritional guidance.

3. Purpose of Data Processing

• Your personal data is processed for the following purposes:

• Responding to enquiries and applications

• Providing health coaching and nutrition services

• Scheduling sessions and managing client relationships

• Sending relevant communication and follow-ups

• Improving website functionality and user experience

• Complying with legal and accounting obligations

4. Legal Basis

• We process personal data based on:

• Your consent

• Performance of a contract

• Legal obligations

• Legitimate business interests

• You may withdraw your consent at any time.

5. Data Sharing

• Your data is treated confidentially and will not be sold or shared with third parties, except:

• Where legally required

• With service providers (e.g. booking or payment platforms) who comply with data protection laws

6. Data Storage & Security

• We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Data is stored

only as long as necessary for its intended purpose or legal obligations.


7. Your Rights

• Under Swiss data protection law, you have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent

• Object to processing

• Request data portability (where applicable)

• Requests can be made via email.


8. Cookies & Website Analytics

• Our website may use cookies to enhance functionality and analyse traffic. You may disable cookies in your browser settings at any time.

9. Changes to This Policy

• This Privacy Policy may be updated periodically. The latest version will always be available on this website.




& Conditions

Last updated: January 2026


1. Scope of Services

• The services provided are educational and supportive in nature and include functional nutrition guidance, lifestyle coaching, and wellness education.

• These services do not replace medical diagnosis, treatment, or advice. Clients are encouraged to consult their medical doctor for medical concerns.

2. Client Responsibility

• Clients are responsible for:

• Providing accurate information

• Making informed decisions about their health

• Implementing recommendations at their own discretion

• Results may vary and cannot be guaranteed.


3. Health Disclaimer

• As a Functional Nutritionist and Health Coach, I do not diagnose, treat, or cure disease. All information provided is for edu cational purposes only.


4. Appointments & Cancellations

• Appointments must be cancelled or rescheduled at least 24 hours in advance, unless otherwise stated. Late cancellations or no-shows may be charged.


5. Payments

• All fees must be paid according to the agreed terms. Refunds are subject to individual service agreements.


6. Confidentiality

• All client information is treated confidentially in accordance with Swiss data protection laws.

7. Liability

• While care and professionalism are exercised at all times, no liability is accepted for outcomes resulting from the

application of coaching or nutritional advice.


8. Governing Law

• These Terms & Conditions are governed by the laws of Switzerland. Any disputes shall be subject to Swiss jurisdiction.



Informed Consent Form

1. Informed Consent for Functional Nutrition & Health Coaching

• By engaging in functional nutrition and health coaching services with Chantal Eklund, you acknowledge and agree to the following:

• I understand that functional nutrition and health coaching are educational and supportive services and do not constitute medical advice, diagnosis, or treatment.

• I acknowledge that I am responsible for my own health decisions and agree to consult with a qualified medical professional re garding any medical concerns.

• I understand that recommendations provided may include nutrition, lifestyle, stress management, and wellness education based on functional and holistic principles.

• I understand that results are individual and cannot be guaranteed.

• I confirm that I have disclosed all relevant health information honestly and accurately.

• I understand that I may discontinue services at any time.

• By proceeding, I confirm that I have read, understood, and voluntarily agree to this informed consent.

2. Client Agreement / Coaching Contract

Client Agreement – Functional Nutrition & Health Coaching

• This agreement is entered into between Chantal Eklund (“Coach”) and the client (“Client”).

1. Scope of Services

• Services provided include functional nutrition guidance, lifestyle coaching, stress and nervous system support, and wellness education.

• These services do not replace medical care.
2. Client Responsibilities

• The Client agrees to:

• Provide accurate and complete information

• Take full responsibility for personal health decisions

• Apply recommendations at their own discretion

• 3. Payment & Commitment

• Fees are agreed upon prior to service delivery. Payment terms vary by service and are communicated clearly before commencement.

• 4. Confidentiality

• All client information is treated confidentially and in accordance with Swiss data protection laws.
• 5. Cancellations

• Appointments must be cancelled at least 24 hours in advance unless otherwise agreed.
• 6. Limitation of Liability

• The Coach shall not be held liable for any outcomes resulting from the application of provided guidance.
• 7. Governing Law

• This agreement is governed by the laws of Switzerland.•

3. Website Cookie Banner Text (Swiss-Compliant)
Cookie Notice

• This website uses cookies to improve functionality and analyse website traffic.

• By continuing to use this website, you consent to the use of cookies in accordance with our Privacy Policy. You can change yo ur cookie settings at any time through your browser.


4. Short Legal Disclaimers (Use Across Website & Sales Pages)

• General Disclaimer

• The information provided on this website is for educational purposes only and does not replace medical advice.

• Health Disclaimer

• As a Functional Nutritionist and Health Coach, I do not diagnose, treat, or cure disease. Always consult a qualified healthcare provider for

medical concerns.

• Results Disclaimer

• Individual results vary and cannot be guaranteed.

• Scope Disclaimer

• Services are complementary and designed to support overall well-being alongside conventional medical care.


5. “Client Reassurance” Micro-Statement

• All services are delivered with care, professionalism, and respect for bio-individuality. Your safety, autonomy, and well-being are always prioritized.

Chantal

Email: hello@ chantalhealth.com

Phone: 0783308822

Phone: 0783308822

Instagram: @chantal.health

Address: Dufourstrasse 61,8008 Zurich, Switzerland

Address: Dufourstrasse 61,8008 Zurich, Switzerland

All services are delivered with care, professionalism, and respect for bio-individuality. Your safety, autonomy, and well-being are always prioritized.