Eklund Health Coaching Services

Chantal Eklund

Last updated: January 2026

1. Scope of Services
• Chantal Eklund provides functional nutrition education, health coaching, lifestyle guidance, and nervous-system–informed support. Services are educational and supportive in nature and aim to promote wellbeing through personalized nutrition and lifestyle strategies.

• Services do not include medical diagnosis, treatment, or prescription of medication.

2. Not Medical Advice

• The information and services provided are not a substitute for medical care. Chantal Eklund does not diagnose, treat, cure, or prevent disease.

• Clients are encouraged to consult with their physician or other licensed healthcare providers regarding medical conditions, medications, or treatment decisions and to continue any prescribed medical care.

3. Client Responsibility

• Clients acknowledge that:

• They are responsible for their own health decisions and actions

• Results vary from person to person

• Healing is not guaranteed and outcomes cannot be promised

• Active participation is required for best results

• Clients agree to provide accurate, complete information and to communicate openly throughout the coaching process.

4. Individual Results

• Because each individual is unique, results cannot be guaranteed. Any examples or testimonials shared represent individual experiences and do not constitute promises of outcomes.

5. Confidentiality & Data Protection

• All personal information is treated as confidential and handled in accordance with applicable Swiss data protection laws (including the Swiss Federal Act on Data Protection, FADP).

• Information will not be shared with third parties without client consent, except where required by law.

6. Appointments & Cancellations

• Sessions must be cancelled or rescheduled at least 24 hours in advance

• Late cancellations or missed appointments may be charged in full

• Exceptions may be made at the practitioner’s discretion in unforeseen circumstances

7. Payment & Packages

• Payment is due as agreed at the time of booking

• Packages are non-refundable once services have commenced

• Unused sessions may expire as outlined in the service agreement

8. Communication

• Support between sessions may be provided via email or agreed platforms. Response times may vary, and emergency or crisis support is not provided.

• Clients experiencing medical or psychological emergencies should contact local emergency services or appropriate healthcare providers.

9. Professional Boundaries

• The practitioner reserves the right to discontinue services if:

• The relationship is no longer therapeutically appropriate

• Client behaviour is unsafe, abusive, or outside the scope of practice

• Another professional or approach would better serve the client’s needs

• In such cases, appropriate referrals may be provided.

10. Intellectual Property

• All materials, documents, programs, and content provided remain the intellectual property of Chantal Eklund and may not be shared, copied, or distributed without written permission.

11. Limitation of Liability

• To the fullest extent permitted by law, Chantal Eklund shall not be liable for any direct or indirect loss, injury, or damages arising from participation in services or use of provided information.

12. Governing Law

• These Terms & Conditions are governed by the laws of Switzerland. Any disputes shall fall under Swiss jurisdiction.

13. Acceptance of Terms

• By booking, purchasing, or participating in services, clients confirm that they have read, understood, and agreed to these Terms & Conditions.

• By booking a session, you confirm that you understand these services are educational, not medical, and that you accept the Terms & Conditions.